What are the actions that qualified personnel will take to keep your network operational? 

Maintaining operational the communications network is critical for the high level of impact on business activities when the network fails.

 

This tranquility to maintain operational network is supported by expert personnel with

Prior knowledge of your application supported by the following tools

 

1.-LAN and WAN Inventory
Proactively take inventory of equipment, Telco information and settings with the aim of producing a technical memory in case of an emergency all application information is available.

 

2.-  Preparation of Technical Memory
The technical Memory will help you to discover design problems in your network, bottlenecks or configuration errors that are currently degrading the communication or in the future to do so.

 

3 .- Dissemination to internal support people of the Technical Memory
This information will help you know your network, and support people to be familiar with your application no matter the degree of complexity of it, so in case of problems these are isolated and solved in minimum time compared with the time you take if you have no information and trained personnel available 24 hours for help.

 

4.-LAN and WAN Audit

 The expert staff using the experience of contact with other networks of various companies as well as measurement tools help you to audit your LAN and WAN to optimize and prevent falls or saturation

 

5.-Preventive maintenance of network equipment

Depending on the operating conditions of equipment is important at least every six months to perform:
a) external and internal cleaning helps to prevent overheating by dust, short circuits, major damage.
b) Review of UPS status
c) Documenting changes in technical memory

 

6. – .-Keep the infrastructure in the latest version of software

7.-Backup Equipment

Based in technical memory keep inventory to cover any hardware issue that may arises

 

8. – Service Commitment Policy

 

The best strategy is to work proactively counting with a maintenance policy that will provide all necessary services as the commitment of availability to serve you 24 hours 365 days a year. This investment represents a very minimal cost compared to what you and the business lost

when the problem is impacting is important to have proper engineering team to help you understand, address the problem in an efficient manner based on experience and knowledge of your network