What are the advantages of the new technology of voice systems or PBX?

The advantages of the new technology of voice systems or PBX are multiple.

The voice systems can help the organization to save resources and increase productivity of staff as listed below.

1.-Savings in telephony costs.

a) Using SIP Internet lines that usually have lower costs than traditional telephony.

b) Savings to branch office voice connectivity having no cost or time limit on each call.

c) Savings in connectivity with customers to be able to install a local phone number in any major city where the customer is present and receive the call at any location desired, increasing the image to the client.

2.-Savings in administrative costs.

In traditional technologies a change represents to have qualified technician for installation of cables, location of extension in the phone system, remove old wires and activation of the new cable to the needed extension, taking considerable time to do this action. Becoming a repetitive action when change is required

Under the new technology user just takes the phone and connect it on any network node, extension will be available immediately in the new place, another notable facility is the availability of software phones that can use wired or wireless IP network this allow you to move freely around the building keeping all the facilities of the extension.

3.-Image of availability to customer.

Client or remote staff will easily locate their contact by dialing the same extension no matter where called people is located.

For example when the user is at home or hot spot using VPN user is connected to the corporate network, then with software phone calls will start arriving using the same extension that customers always know.

6.- Facilities of redundancy
In order to prevent failure of voice services now is possible to have redundancy systems.

For example:

When there is any major fault simply extensions associated with another cabinet to continue the service, otherwise traditional technologies where the extension is attached to digital extensions cards where there is not any fault tolerance.

7.-Administrative Facilities
The following examples show you some facilities available.

a) Any known traditional function is performed by IP systems.

b) Manage your voicemail from your PC using the network.

c) Administration of the functionality of your extension from the PC.

d) Supporting videoconferencing between phones is now supported.

e) Support of instant text between extensions.

It is important that you obtain advice from an expert to design an effective solution according to your requirement and budget.