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TDM takes responsibility for a full range of tasks, including validation of the configurations of the system, streamlined management processes, coordination of shipping and installation dates.
The activities TDM will perform as part of this service are:
• Keep the customer informed of product lead-times and availability.
• Provide the customer weekly information, allowed to take pertinent and opportune decisions.
Customer Pre-Sale Requirement:
In order to full fill these responsibilities, TDM needs a commitment from you to submit clean and complete order packages.
The following requirements have therefore been developed to streamline the ordering process:
Pre-order requirements: TDM proposal approval.
Purchase order requirements: Customer general data (name, address, RFC [Mexican customers], contact name, telephone, email, fax, address,), and commercial requirements (Payment terms).
An access to BRI ISDN or Internet for the video conferencing equipment.
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