Network Resolution

It provides troubleshooting and follow-up of failures caused by the contracted carriers, simplifying the management of the customer telecommunications networks.

Our staff is in constant contact with the carrier companies, so we know the business inside and out. Our hands-on experience helps the customer get things done faster.

Benefits:

•  Reduce down time on customer network due to carrier failures.

• Provide the customer with constant information about the solution progress.

Single Point of Contact:

• TDM provide a single source for procuring and managing all of your network services.

• On behalf of the customer, TDM will establish contact with the carriers, detect the failure, and negotiate until the network services are performing accordingly to the customer needs.

• TDM will provide the customer with periodically information about the resolution status.

• TDM does not assume the carrier performance responsibility, and resolution time.

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